Our team is focused on providing the best possible service.
"Helpful staff who get back to you quickly. This is a business that is genuinely service oriented. We need more of them!!"
"My Quinovic property manager Sharon Semu has been consistently courteous, reasonable and helpful and matters have always been attended to promptly. Flat inspections have been respectful and feedback constructive"
"Quinovic has been very efficient, finding us a great tenant, getting market rent and when managing our property. We get reports on the status of our property on a regular basis. Very happy with the service provided"
"Beverley is the best!! She answers all of our questions promptly & whenever we need help with something or need something fixed she gets it sorted within days. Very happy with our experience with Quinovic"
"Throughout my long association with Kent Terrace, especially with Joanne, I have experienced excellent management of my property; she has kept me informed and responded immediately when I needed advice and action"
Jordan’s enthusiasm for anything property-related is catchy. With an extensive background in property, insurance, heating, ventilation and sales, Jordan is your go-to for a chat about the property market, your investment, or to arrange a free, no-obligation rental appraisal.
After 12 successful years owning and managing Quinovic Hutt Valley since 2007 and Quinovic Johnsonville since 2013, Tom and Kate Finlay have since acquired Quinovic Kent Terrace. With a strong background in business ownership and management, Tom believes a successful business measures its performance daily and constantly strives to improve.
Philippa joined us in 2005 as a Property Manager, and has this year become our Operations Manager, spending her time supporting the Property Managers in their work, and providing more time and resources into each property managed.
Being highly organised, efficient and knowledgeable, Sharon always keeps on top of things. She believes building relationships with owners, tenants and tradepeople alike is key to successful management, and that every interaction is just another chance to keep building on those relationships.
For over 11 years, Joanne has been a true asset on our team. The best Property Managers come with a wealth of experience in the property sector, and Joanne is a shining example of that. Working for over a decade in Property Management, she understands the importance of listening, communicating, staying organised, and keeping a level-head.
Bev's background in Property Management and Real Estate Sales gives her the all-rounder experience investors look for in a Property Manager. You can rely on Bev to stay cool headed and pragmatic in any situation. She has a long list of happy customers who have appreciated her upfront and straightforward approach, making her the perfect choice for your property needs.
Coming from a fast-paced background, Zena loves that no day is the same in Property Management, and is very efficient and organised. She's great at staying on top of her portfolio and keeping everybody up-to-date on the goings-on at their rental property. Zena's priority is to make investing as smooth and easy as possible for her clients.
Gill's eye for detail and established processes means clients are confident her Property Inspections are thorough. Her comprehensive reports with photos ensure clients understand the current condition of their property, and if anything is needed for the upcoming regulations. She's also great at sharing her knowledge to tenants on better ways they can look after the property.
Samantha not only brings her smile to the team, but also her years of marketing expertise in property and other industries. As the Digital Marketing Manager for Tom’s three Quinovic branches Kent Terrace, Hutt and Johnsonville, she spends her days looking after our websites, social media, newsletters, writing ebooks and market updates for our blog, advertising and so much more.
Our wonderful Rachel is the Group Accounts Manager for Tom's three Quinovic branches Kent Terrace, Johnsonville and Hutt. Keeping our accounts perfect is fundamental, and Rachel does a great job achieving this with her extensive accounting expertise. With a complete focus on this role, she complements the other specialists within the teams, helping ensure everything runs smoothly.
Property Managers Make it Simple
Demand for rentals is stronger than ever. But it's a far more complex business than it ever has been. It's easy to get it wrong, miss-step, and find yourself non-compliant, owed arrears, or dealing with difficult tenants or property damage.
Snowballing Compliance Requirements
There is so much more to be aware of, and more changes are coming up in 2021. Many can find it difficult to stay on top of and comply correctly. Our clients are kept updated on upcoming changes and what is needed to be compliant.
Finding the Right Tenants is N#1 Priority
Selecting great, reliable tenants is important to the success of your investment. We thoroughly review all prospective tenants using industry-lead background checks, including credit, landlord and employer checks, plus online screenings. Our contacts in corporate relocations, embassies, high commissions, the film industry, and government departments help us tenant properties fast to reliable tenants. Our average occupancy rate is 51.7 weeks annually.
Regular Property Inspections
Our team completes inspections 1 month after the tenancy starts, and every 3 months following to ensure the entire property is thoroughly checked and photographed, keeping track of the condition and any maintenance needed.
Access to Industry Connections
Have access to tradie contacts, actioning maintenance needs quickly and to a high standard. When you're with us, you get prioritised by tradespeople.
Detailed Photo Records
We take hundreds of photos recording the condition of the property at the tenancy start, plus additional photos of any concerns at inspections. Final inspection photos are used to compare, showing tenants why their bond is needed.
Regional Disaster Risk
People can struggle in a disaster, not knowing what steps to take. Our emergency process was 100% effective during the last earthquake, ensuring everyone was safe, properties were quickly and thoroughly checked, and tradies prioritised our clients.
Live Life Uninterrupted
Using a Property Manager means you don't need to be available 24/7 to manage enquiries and property administration. Instead you can be confident your work day and free-time will be uninterrupted.
Have Time to Grow Your Portfolio
Investors with large portfolios rarely manage the properties themselves. When you have a Property Manager you can use your time to search for new investment properties, expanding your portfolio.
This keeps us focused on being the best in the industry. Currently Quinovic is New Zealand's largest specialist residential property management company.
With 30 years experience, our knowledge of the industry is extensive. We're always one step ahead of market trends and changes.
We're serious about being the best we can be. Our team is regularly independently reviewed, so we can continually improve our service.
We work with tenants, respecting their needs and situation when any changes or maintenance is being planned.
Frequent, Clear Communication
All our clients (owners and tenants alike) receive clear regular communication on any changes in the the tenancy or property, and actions to be taken.
We have a system for keeping up with upcoming law changes, training team members on these amendments and better ways to deal with tricky situations. We keep owners updated in our monthly client newsletter and in Inspection Reports.
Great, Reliable Rent
We study the market, suggesting rent adjustments every 6 months so you get the best rent. You also receive rent the same frequency tenants pay it. We check rents daily and don’t tolerate rent arrears, ensuring you a reliable income.
Monthly financial reporting with clear expense breakdowns are provided, as well as updates during the month from your Property Manager. All financial and property reports recorded are also easily accessible in your Client Login.
30 years of experience helps us give tailored advice to owners on how their property can be improved to keep tenants happy and staying longer, while growing its value and rent.
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