Our team is focused on providing the best possible service.
"Reliable, prompt feedback, with clear regular reports and photos. I feel Quinovic Kent Terrace gives the impression they care about our property as we do"
"Quinovic Kent Terrace have been outstanding. They've provided ourselves and our tenants with prompt action and service at all times resulting in us keeping the same tenants for the past four years"
"Our experience with Quinovic Kent Terrace has been great; both property managers we've had have been wonderful - extremely helpful and efficient and pleasant to deal with. Highly recommended"
"When you're on the other side of the world, owning investment properties is doubly hard. Quinovic has kept us up to speed in contacting us with any requests, maintenance issues and inspection reports. It’s a great feeling leaving your biggest investments in the hands of someone you can trust, it's simply peace of mind"
Level 5, Quinovic House
32-34 Kent Terrace
P O Box 9880
Tel: (04) 384 2333
Fax: (04) 384 5111
Jordan’s enthusiasm for anything property-related is catchy. With an extensive background in property, insurance, heating, ventilation, and sales, Jordan is your go-to for a chat about the property market, your investment, or to arrange a free, no-obligation rental appraisal.
After 12 successful years owning and managing Quinovic Hutt Valley since 2007 and Quinovic Johnsonville since 2013, Tom and Kate Finlay have since acquired Quinovic Kent Terrace. With a strong background in business ownership and management, Tom believes a successful business measures its performance daily and constantly strives to improve.
Mike arrived to us with over 30 years’ experience as an accomplished senior executive manager across numerous industries, with many years of expertise and knowledge from his general management roles in property management and real estate. He enjoys introducing robustness and agility into companies, fine-tuning structure, understanding and developing systems and procedures, problem-solving, and initiating business development and opportunities for owners and clients.
Philippa joined us in 2005 as a Property Manager, and has this year become our Operations Manager, spending her time supporting the Property Managers in their work, and providing more time and resources into each property managed.
Annelie joined our team this year as a seasoned Property Portfolio Manager with 8+ years’ experience covering real estate, property development and management in residential, commercial and industrial properties. As an advocate for exceptional customer service, clear communication and effective stakeholder engagement, her motto is to “treat people the way you want to be treated”.
Being highly organised, efficient and knowledgeable, Sharon always keeps on top of things. She believes building relationships with owners, tenants and tradepeople alike is key to successful management, and that every interaction is just another chance to keep building on those relationships.
For over 11 years, Joanne has been a true asset on our team. The best Property Managers come with a wealth of experience in the property sector, and Joanne is a shining example of that. Working for over a decade in Property Management, she understands the importance of listening, communicating, staying organised, and keeping a level-head.
Bev's background in Property Management and Real Estate Sales gives her the all-rounder experience investors look for in a Property Manager. You can rely on Bev to stay cool headed and pragmatic in any situation. She has a long list of happy customers who have appreciated her upfront and straightforward approach, making her the perfect choice for your property needs.
Zena has a strong work ethic and is committed to being available as and when needed by owners and tenants. She is great with communication and is focused on getting the best result for owners and tenants. Zena's priority is to make investing as smooth and easy as possible for her clients.
Aileen shares both her skills and enthusiasm across the Quinovic Kent Terrace, Hutt Valley and Johnsonville offices. She shares best practices, training, and support for the Property Managers, helping improve our overall service. If a Property Manager is away sick, Aileen takes over, ensuring the portfolio is completely looked after.
Gill's eye for detail and established processes means clients are confident her Property Inspections are thorough. Her comprehensive reports with photos ensure clients understand the current condition of their property, and if anything is needed for the upcoming regulations. She's also great at sharing her knowledge to tenants on better ways they can look after the property.
Caroline joined our team in 2009 and has since become our go-to lady. Caroline knows the ins-and-outs of administration in Property Management and is a fantastic support in our team.
Property Management is our only focus. To help us provide a consistently high level of service, we have four departments handled by our specialist staff, so our Property Managers can focus 100% on the management of your property.
Our New Business Team provides owners up-to-date rental appraisals with advice on the current market and how you can grow your investment to maximise its success.
Our Showings Team organises and provides property showings, plus gives feedback to Property Managers about the applicants themselves and their comments on the property.
Our Property Inspectors conduct on-going inspections every 13 weeks (four times annually) to ensure your property's condition is maintained and cleaned during the tenancy.
Our Property Managers respond to owner and tenant queries, organise maintenance, carry out detailed pre-tenancy and final inspections, and liaise with you regarding the final selection of new tenants before signing them on.
How We Advertise and Find Tenants Fast
We advertise online, as well as email our For Rent newsletter straight to the inboxes of approximately 700 prospective tenants who have recently booked viewings, and so are currently searching the Wellington market.
Our contacts in corporate relocations, embassies, high commissions, the movie industry, and government departments also help us tenant properties fast.
Our Tenant Selection Starts at the Property Showing
At Property Showings, our team chats to each applicant to get an impression of their character, then pass on applicant recommendations to the Property Manager.
To help us get a good understanding of their character, reliability and current situation, we call three of their references, including their current employer and landlord.
We perform credit checks to show whether the prospective tenant has a history of non-payment of debts.
You Have the Final Say
It's important you're always in the loop. If the tenant passes all our checks we then contact the owner and give them the final say.
We find this four step Tenant Selection process is the best, most thorough approach to selecting great, reliable tenants.
At the Beginning of Each Tenancy
Detailed entry condition reports with photos are prepared before the commencement of each tenancy.
For Property Inspections
Four routine inspections are conducted per year, with the results reported to you and the tenants.
We check to ensure the tenants are looking after the property appropriately and look for property maintenance issues such as leaks and mould.
A thorough final inspection is then performed at the end of each tenancy, and we compare the current condition of the property with the entry report and photos.
You receive a financial report on the first business day of each month, and can also view and print up to the minute financial reports from the secure owner login.
Once you become an owner, you have 24 hours per day access to up to the minute financial reports, tenant details and letting instructions via our Owner Login.
Feel free to demo our Owners Login here and see what our clients see.
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