27 September 2018

9 Promises to our clients

We are part of Quinovic’s nationwide network of 34 offices. The door of our first office was opened in 1988 and right from the start, our mission was to achieve excellence in property management services.

In the years since then, we’ve developed unique expertise in managing residential properties, both for home owners moving out of town and residential property investors.

Our systems can help unlock the maximum return in your property while protecting its value. 

We stand by what we say and are confident we can make your investment a rewarding one. In-fact we are so confident Quinovic Palmerston North provide the following 9 promises to our clients.

  1. Your rent money will be paid to you within 5 working days of us receiving it.
  2. Your money will be secure in our daily reconciled and externally managed Trust account.
  3. Your rent will be checked on the day it is due - every time.
  4. You will be able to have a point of-contact 24/7 with a ‘real’ human being.
  5. You will have online access to all your rental financial records - 24/7, worldwide.
  6. We will take photos at every inspection and you will have access to these - 24/7, worldwide.
  7. We will email you monthly financial reports on the first working day of each month.
  8. We will attend to repairs and maintenance within 24 hours, once we have your approval.
  9. If you are not happy with our service, we will refund your last month’s management fee*.

Contact us now for a free rental appraisal or to find out how we can make your investment work better for you.

Call today 06 392 5288

* To receive your last month's management fee free, you must advise us in writing of the issue and give 28 days notice to allow us to rectify the issue.